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Telemedicine from Concentra Telemed®

Online Treatment and Physical Therapy

We’re pleased to partner with Concentra Telemed in bringing you the first telemedicine product designed specifically for workers’ compensation injuries.

a man and a woman sitting on a couch looking at a laptop

 Telemedicine Makes It Easy To Connect

With Concentra Telemed, employees can use their computers, tablets or smartphones to connect with providers via video conferencing for diagnosis and treatment of relatively minor injuries. The program gives employees immediate access to occupational health specialists without the need to sit in a crowded waiting room.

Treatment and Therapy for Minor Injuries

Rather than risking exposure through a doctor’s office visit, employees can connect with health care professionals from the privacy of their own homes. Employees can use telemedicine to seek treatment and physical therapy for Grade I/II strains and sprains, bruises, minor burns, abrasions, rashes, tendonitis and other repetitive use injuries.

a person with a cast on their foot sitting on a couch

Easy Access for Employees

If a telemedicine patient requires in-person care, they can continue treatment at a nearby Concentra medical facility with minimal delay. Employees receive the benefit of telemedicine without giving up the option of hands-on care.

a group of doctors standing in a hallway

Telemedicine Documents and Resources

Browse and download telemedicine resources, including helpful guides and FAQs.

Learn the basics of Concentra Telemed platform designed for work-related injuries and illnesses.

Explore commonly asked questions related to Concentra Telemed. Find helpful information for both employers and employees.

Is your tech setup equipped to operate smoothly with Concentra Telemed? Review this guide to learn what you need to achieve optimal performance.

Telemedicine FAQs

Is Concentra Telemed available for COVID-19?

As part of a return-to-work evaluation, Concentra Telemed may be used to evaluate employees who tested positive for or were potentially exposed to COVID-19. This service is available in Concentra medical centers during clinic hours.

What can Concentra Telemed treat?

Concentra Telemed can treat minor injuries that don’t require an in-person physical examination. These include initial injuries like Grade I/II strains and sprains, bruises or contusions, minor burns, and more (see Concentra’s FAQ sheet for a full list). Concentra Telemed also supports routine first aid and rechecks (when recovery is progressing and hands-on procedures are not needed).

How long does a Concentra Telemed visit take?

It varies depending on what treatment an employee needs. There’s no time spent traveling to a center or sitting in the waiting room.

Is Concentra Telemed available in every state?

Concentra Telemed is currently available in all states except New York, North Dakota, South Dakota, Washington and Wyoming.